Notice Regarding the issue of the MIRAGE Settlement Error. (Issue fixed on October 8th)
- MIR4
- 24.10.07
- 2,434
From my battle to our war, MMORPG MIR4
Greetings, This is MIR4.
We completed fixing the MIRAGE settlement error issue. Through this post, we will present you with the results and how we will follow up with the resolution of this issue
We confirmed that the settlement issue that occurred due to a temporary error in the database, from September 30th through to October 7th, has affected a total of 266 accounts.
Please be informed that the issue has been resolved, and the MIRAGE rewards that were not received by Dragonians during the issue will be distributed sequentially starting on October 10th at 11:00 (UTC+8).
We sincerely apologize for the inconvenience and will continue striving to provide a better and more stable service.
From my battle to our war, MMORPG MIR4
Greetings, This is MIR4.
On September 30th, we confirmed an issue where some Dragonians who participated in the MIRAGE Hidden Valley Capture, were unable to obtain the rewards.
This issue occurred due to a temporary error in the MIRAGE Database, and we are currently fixing this issue.
Once we completely solve this issue, we will recover the unreceived rewards to Dragonians who participated in the Hidden Valley Capture, within the time the error occurred. Please note that the rewards will be sent in order.
We sincerely apologize for the inconvenience. We will continue to put in our best efforts into providing a stable gaming environment.
Thank you.